6211 TB Maastricht
3012 EB Rotterdam
It is possible to place a roll-away bed for adults or baby bed for a fee of € 10 (adults) or €10,- (baby bed) + tourist tax per night.
The maximum number of adult beds per apartment is 1.
It is not allowed to sleep on the sofas, with the exception of the fold-out sofa beds in the 4 and 5-person apartments. It is not allowed to bring your own (air) mattresses for children over 6 years and/or adults.
Our suites are furnished as a studio apartment and do not have bedrooms. Our apartments have 1 separate sleeping area with up to 3 beds. There are no 2-bedroom apartments. In the 4- and 5-person apartments, there is a sofa bed in the living room, which folds out into a double bed of 1.40m by 2.00m.
All our 18 apartments and suites are located in the same building on the corner of the beautiful Vrijthof in Maastricht. Our family suites are located on the lowest floor at the back, which is especially convenient if you don’t want to use stairs, or if you want to store a children’s buggy, for example. There are plenty of windows and light, but there is no view. Slightly above these suites at the rear are our double maisonettes, with typical school windows. The top floor in our building is occupied by our maisonettes deluxe (3p) and our family maisonettes. These apartments offer a view of the streets leading to the Vrijthof. The suites and penthouse offer a view of the courtyard and/or surrounding historic buildings at the rear.
If you have not yet paid online for your reservation during the booking process, the reservation amount can be paid upon arrival. In that case we will do a pre-arrival authorization (not a payment) on your credit card.
If you cannot provide a valid credit card as a guarantee during your stay, we reserve the right to request a deposit of € 300 per apartment or suite. This may be paid in cash or by debit card. This deposit will be returned as soon as possible after check-out, provided that the apartment looks fine without any damage or theft.
The standard check-in time is 2 PM. Early check-in is only subject to availability and cannot be confirmed in advance. Of course, you are free to store your luggage until our reception opens. Want to be guaranteed an early check-in? Then we advise you to book the night before your arrival as well (so 1 night extra).
If you arrive after 5 PM please let us know in advance by email or phone. We will ensure that someone is available to check you in.
We offer private parking facilities in the nearby underground parking of Q-Park Hoogfrankrijk, at a 5-minute walk of Urban Residences. The costs are €15 per night (from 14h on arrival day until 13h on departure day).
We kindly request you to come to Urban Residences first. Just past the entrance door there is a small inner courtyard, where you can park for 15 minutes max. Upon check-in you will receive parking instructions. Please note that making a reservation is required due to limited parking spots.
Each apartment has its own washing machine and dryer. You can buy washing pods at the reception, or alternatively you can bring your own detergent! An iron and ironing board are also in the apartment.
All rooms and public areas are 100% non-smoking.
We do not offer specific rooms, however some low-lying apartments are suitable for disabled people. Please contact our reception for more information.
We offer 6 Urban city bikes, which are free to use for all of our guests. They cannot be reserved or taken to the apartments.