It is not allowed to throw a party in or around our studio’s or apartments.
Reception opening hours
Monday to Sunday: 09.00 – 21.00
Check-in hours start from 14.00
Please, inform us about your estimated arrival time.
In order to have a quick check-in proces we kindly ask you to complete the online check-in before your arrival. This way, you only have to show the receptionist a valid ID or paspoort and you’re ready to start your stay.
If you cannot complete the online check-in then it is required to show the credit card you have used to pay for your booking and a valid ID. The credit card will be charged with €0,01 for verification. We also expect you to sign a policy agreement.
If you did not pay with a credit caard, a cash deposit of €150 for studios, €300 for apartments and €500 for penthouses is required.
If you already paid for the room, you’ll only need to pay the city tax at arrival, which is 4.5% of the total room rate.
The bed is made for you and there are enough towels in the room. If you want to add extra services to your reservation you can contact us. Below you can find a list of extra services we offer:
Parking – €24 per booked night
Twin beds – €5 per bed
Baby cod – €15 per booked night
Bottle of sparkling wine – €19,95
The Urban Residences scent – €24,95
Extra Nespresso cups – €5 for 10 cups
Chromecast – €5 per day
Bikes – €15 per day
Ticket for the gym (David Lloyd) – €15 per ticket
Splashtours – Adults €24,50 / Kids 0 -12 year €16,50
City tour bus – Adults €17,50 / Kids 0-11 year €12,50
Rotterdam Hidden Gems – €38 (starting from the age of 16)